Streamline support requests and enhance customer satisfaction with Telebora’s ticketing system.
Manage all support requests from one central platform, ensuring no ticket is missed.
Automatically assign tickets to the right department or agent based on issue type or priority.
Track and resolve issues efficiently with built-in collaboration tools and comment threads.
Create custom ticket forms to capture essential information from customers for faster issue resolution.
Track ticket progress, identify bottlenecks, and improve agent performance with detailed analytics.
Manage tickets from email, live chat, phone, and social media, all in one place.
All tickets are logged and categorized for easier tracking and management.
Agents can collaborate internally to resolve issues faster and improve response times.
Gain valuable insights into your support performance with advanced reporting and analytics.